2007

Crown Computing has today been selected by the Carillion Group to provide and implement its Open Options Time & Attendance and Workforce Scheduling solution throughout the company, starting within the facilities management functions of Carillion Health’s nine NHS Trust hospitals around the UK.

All facilities management organisations, especially those within the health sector are tasked with delivering a continually improved service to their community whilst providing a more flexible approach to the shifts worked by their employees.

This is certainly the case at Carillion, who wish to make optimum use of their resources, in order to match the demands for its services with the ever increasing pressure on margins. These services include the managing of all of its non-medical support services such as catering, cleaning and estates management.

Carillion has been responsible for both the construction of the hospital buildings and the subsequent delivery of Facilities Management services to a number of hospitals around the UK, including the Great Western Hospital at Swindon, the John Radcliffe NHS at Oxford and the Queen Alexandra NHS at Portsmouth.

“As part of our approach to these services and as part of our commitment to providing better quality internal administrative processes, Carillion has undertaken to implement a fully integrated Workforce Scheduling, Activity Management and Time & Attendance solution, linked to Oracle HR, Payroll and, where appropriate, Oracle Financials,” said Carillion’s Project Manager, Neil Davies.

“Our objective is to improve our resourcing and scheduling to ensure we have the right number of people in the right job at the right time. And then to reduce the administrative effort of paying people in a more accurate and timely way. In this way, we can properly plan our service levels whilst controlling operational costs.”

Mike Hawkesford, MD, Crown Computing comments, “Crown’s Open Options will provide significant benefits to the business, and when linked to the Oracle back office HR and payment systems, will provide Carillion with an exceptionally strong management tool with which to improve the management of its employees.”

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